TERMS OF SERVICE

Company: Legit App Limited

Effective Date: May 27, 2026

Last Updated: May 27, 2026

Version: 3.3

 

IMPORTANT LEGAL NOTICE

PLEASE READ THESE TERMS CAREFULLY. SECTION 13 CONTAINS A BINDING, MANDATORY ARBITRATION CLAUSE, A CLASS ACTION WAIVER, AND A 30-DAY OPT-OUT RIGHT. SECTION 11 LIMITS OUR TOTAL LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY LAW. SECTION 7.3 GRANTS LEGIT APP LIMITED A PERPETUAL, IRREVOCABLE LICENSE TO USE SUBMITTED MEDIA FOR MACHINE LEARNING AND AI MODEL TRAINING. NOTHING IN THESE TERMS LIMITS OR EXCLUDES ANY RIGHT OR REMEDY YOU MAY HAVE UNDER MANDATORY CONSUMER PROTECTION LAW IN YOUR JURISDICTION OF RESIDENCE.

 

1. LEGALLY BINDING AGREEMENT & ELIGIBILITY

• 1.1 Parties and Company Information. These Terms of Service (the "Terms") constitute a legally binding contract between you ("you", "your", or "User") and Legit App Limited, a private company limited by shares incorporated under the laws of the Hong Kong Special Administrative Region ("Hong Kong") with Business Registration Number 71986568, Certificate of Incorporation No. 2953855, and registered office address at 1503, 383 King’s Road, North Point, Hong Kong ("LegitApp", "we", "us", or "our").
• 1.2 The Platform. These Terms govern your access to and use of our website (legitapp.com), our iOS and Android mobile applications, our web application, and any associated APIs, tools, dashboards, or services we make available (collectively, the "Platform" or the "Service").
• 1.3 Acceptance. By registering an account, purchasing Tokens, submitting items, or otherwise accessing or using any part of the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service and must immediately cease all access.
• 1.4 Eligibility. You represent and warrant that: (a) you are at least 18 years of age, or the legal age of majority in your jurisdiction, whichever is higher; (b) you possess the full legal capacity and authority to enter into these Terms (and, if entering on behalf of a legal entity, that you are duly authorized to bind such entity); and (c) your use of the Service does not violate any applicable local, national, or international law, regulation, or economic sanction.
• 1.5 Definitions & Document Hierarchy. Capitalized terms have the meanings ascribed to them throughout these Terms. "Verdict" means the authentication opinion issued by us (e.g., "Authentic", "Replica", or "Inconclusive"). "User Content" has the meaning set out in Section 7.2. These Terms incorporate by reference our Privacy Policy, Authentication Standards, and Financial Guarantee Policy. The Cookie Policy set forth in Section 17 constitutes an integral part of these Terms. In the event of any direct conflict between these Terms and the aforementioned policies, these Terms shall prevail, except that the specific refund rules for "Inconclusive" verdicts shall be governed by the Authentication Standards, and the specific compensation calculations shall be governed by the Financial Guarantee Policy.

 

2. ACCOUNT REGISTRATION, SECURITY & TERMINATION

• 2.1 Account Creation. To use our authentication services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep this information updated. We may suspend or terminate any account containing materially false, misleading, or outdated information after providing reasonable notice and opportunity to cure, except in cases of suspected fraud or abuse where immediate action is warranted.
• 2.2 Account Security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us promptly at support@legitapp.com of any unauthorized use or suspected security breach. LegitApp shall not be liable for any loss or damage arising from your failure to safeguard your credentials, except to the extent such loss is caused by our gross negligence or willful misconduct.
• 2.3 Duplicate Accounts. Each natural person or legal entity is permitted to maintain only one (1) active account, unless we expressly authorize otherwise in writing. If we reasonably determine that you have created multiple accounts in violation of this Section, we may, in our reasonable discretion, suspend, or terminate any or all such accounts.
• 2.4 Termination by You. You may terminate your account at any time by contacting support@legitapp.com or using the in-app account deletion feature. Termination is subject to the surviving provisions in Section 16.6.
• 2.5 Termination or Suspension by Us. We may suspend or terminate your account, with or without notice, if we reasonably believe that you have materially breached these Terms, engaged in fraudulent or illegal activity, or pose a risk to the Platform, other users, or third parties. Where reasonably practicable and not prohibited by law, we will provide notice and an opportunity to cure non-material breaches.
• 2.6 Effect of Termination. Upon termination: (a) your right to access the Service ceases immediately; (b) if your account is terminated by us for material breach or fraud, any remaining Token balance is forfeited, except where prohibited by mandatory law; and (c) Sections that by their nature should survive (including Sections 4, 7, 8, 9, 10, 11, 12, 13, 14, 15, and 16) shall survive.

 

3. THE AUTHENTICATION SERVICE & VERDICTS

• 3.1 Scope of Service. LegitApp provides professional, digital-only, expert-led and AI-assisted authentication assessments of luxury goods, sneakers, streetwear, collectibles, and other designer items based solely on digital photographs, videos, and metadata submitted by the User via the Platform.
• 3.2 Nature of Verdicts. You acknowledge and agree that:
  • (a) Third-Party Opinion Only: Any Verdict issued by LegitApp is a subjective, professional, and independent third-party opinion. It does not constitute a legal warranty, statutory certification, or official guarantee of physical authenticity, nor does it represent an official verification by the original brand manufacturer;
  • (b) Digital Limitation: We do not physically inspect items (except where explicitly processed under our physical dispute resolution process in our Financial Guarantee Policy). Digital authentication is inherently limited by the resolution, lighting, angles, and completeness of the media you submit;
  • (c) Evolving Counterfeits: Counterfeiting technologies are sophisticated and constantly evolving. A digital-only review may fail to detect "super-fakes" or high-grade replicas;
  • (d) No Third-Party Obligation: LegitApp does not warrant or guarantee that its Verdicts will be accepted, recognized, or honored by any third party, including original manufacturers, third-party marketplaces, payment processors, insurers, courts, or law enforcement agencies; and
  • (e) Inconclusive Verdicts: An "Inconclusive" Verdict indicates that the submitted media is insufficient to render an opinion. In accordance with our official Authentication Standards, if the final result of your authentication order is "Inconclusive", the Tokens consumed for that specific authentication will be fully refunded to your account wallet.
• 3.3 Submission Integrity. When submitting an item, you represent and warrant that: (a) all photographs and videos are taken by you, depict the actual physical item in your possession, and have not been edited, filtered, manipulated, or generated/enhanced by AI in a manner that would materially affect authentication; (b) you have the full legal right to upload and license the media to us; and (c) the media contains no malware, viruses, or personally identifiable information of third parties without lawful basis.
• 3.4 Turnaround Times. Any turnaround times displayed on the Platform are good-faith estimates only and not guarantees. Delays caused by submission quality, holidays, or operational factors do not entitle you to compensation.
• 3.5 No Transactional or Marketplace Services. LegitApp is strictly a provider of independent, third-party digital authentication opinions. We do not operate a marketplace, we do not buy, sell, trade, consign, or facilitate the transaction of physical items, and we do not act as an intermediary, agent, or broker for any transactions between users or third parties.

 

4. TOKEN SYSTEM, PRICING & REFUNDS

• 4.1 Token-Based Economy & Non-Digital Nature of Services. All paid services on the Platform are accessed using LegitApp Tokens ("Tokens"). Tokens are proprietary digital units of account that represent a prepayment method to access our professional, manual, human-reviewed authentication services for physical luxury goods. You acknowledge and agree that our services do not constitute "digital goods," "in-app digital content," or automated digital services. Instead, they represent real-world professional consulting, expert review, and physical-item verification services performed individually, case-by-case, by human specialists. Consequently, in accordance with applicable mobile application store guidelines (including Apple App Store Review Guideline 3.1.3(e) regarding Goods and Services Outside of the App), we do not offer, support, or process transactions through Apple In-App Purchases (IAP) or Google Play Billing. All financial transactions and Token purchases must be completed directly through our authorized third-party payment processors (such as Stripe or Wise) on our Platform. Purchased Tokens will be synced across your account on all supported platforms.
• 4.2 No Monetary Value; Not a Security or E-Money. Tokens have no cash value, are not fiat currency, electronic money, a stored-value instrument, a payment instrument, or a security, and are not redeemable for cash or any goods or services outside the Platform. Tokens cannot be transferred, gifted, sold, or traded between accounts.
• 4.3 Pricing and Taxes. Token packages are priced in United States Dollars (USD) and are subject to change. Prices are exclusive of any applicable taxes, duties, or levies, which are your sole responsibility unless we are legally required to collect them.
• 4.4 No Expiration. LegitApp Tokens do not expire and will remain active in your account indefinitely, subject to account termination or suspension in accordance with Section 2 of these Terms.
• 4.5 Refund Policy & Waiver of Right of Withdrawal (EU/UK Consumers). Except where required by mandatory consumer protection law, or as explicitly provided under our Authentication Standards (for "Inconclusive" results), all Token purchases are final and non-refundable. Tokens already consumed for completed services are not refundable. For Users residing in the European Union (EU), the United Kingdom (UK), or other jurisdictions with statutory cancellation rights: By purchasing Tokens, you expressly request and consent to the immediate commencement of our professional services. You explicitly acknowledge, agree, and confirm that once the professional service is fully performed (i.e., when Tokens are consumed for an authentication), you hereby waive and forfeit your statutory fourteen (14) day right of withdrawal (right to a refund) under Article 16(a) of the EU Consumer Rights Directive (Directive 2011/83/EU) and applicable local laws. Unconsumed Tokens may still be subject to statutory withdrawal rights where applicable.
• 4.6 Chargeback Abuse. If you initiate a chargeback, payment dispute, or reversal that we reasonably determine to be unjustified or fraudulent, we may, after providing you written notice and a reasonable opportunity to respond: (a) suspend or terminate your account; and (b) forfeit your remaining Token balance. You shall be liable to indemnify us for documented administrative fees, legal costs, and chargeback penalties reasonably incurred in connection with such dispute, except where prohibited by law.

 

5. FINANCIAL GUARANTEE PROGRAM

• 5.1 Limited Scope. LegitApp offers a "Financial Guarantee" on specific item categories explicitly marked as eligible at the time of submission. The Financial Guarantee is strictly governed by the Financial Guarantee Policy published at legitapp.com/financial-guarantee, which is incorporated herein by reference.
• 5.2 Claim Requirements. To file a claim or initiate a dispute under the Financial Guarantee Program, you must satisfy all of the following within ninety (90) days of the completion date of the original authentication:
  • (a) The dispute must be initiated by the individual or entity listed as the certificate holder on the LegitApp Authentication Certificate, or by a subsequent purchaser who can provide valid proof of transfer and ownership from the original certificate holder;
  • (b) You must provide valid proof of purchase and ownership for the disputed item;
  • (c) The physical item sent for dispute must perfectly match the photos, data, and detailed characteristics from the original authentication submission (subject to our strict anti-tampering and anti-bait-and-switch rules);
  • (d) The disputed item must remain in the exact same condition as when the original authentication was completed, with any official LegitApp anti-counterfeit seal or tag remaining completely unremoved and undamaged; and
  • (e) You must comply with the multi-phase dispute process, including paying the required dispute handling fee (fully refundable if the original result is overturned) and shipping the physical item to our designated inspection center for physical, on-site verification.
• 5.3 Sole and Exclusive Remedy & Condition Precedent. The ninety (90) day claim period specified in Section 5.2 is a strict contractual condition precedent solely for eligibility to receive the voluntary, enhanced commercial remedies provided under the Financial Guarantee Program (including, but not limited to, multi-fold token compensation or designated commercial payouts). This 90-day period is a voluntary commercial guarantee and does not extend, alter, or supersede the general limitation of liability or the statutory limitation periods for legal claims set forth in Section 11.
• 5.4 Compensation and Payout Limits. All financial guarantee payments, compensation calculations, and limits (including the 10x/50x Token payouts for "Not-Confirmed" results, and the maximum $2,000 USD or monthly consumption cap for Verified Business Users) are governed strictly and exclusively by the Financial Guarantee Policy.

 

6. PROHIBITED USES

You agree not to, and shall not permit any third party to:

• (a) Submit fraudulent, deceptive, or manipulated photos or videos (including swapping parts of authentic items with replicas, image splicing, or intentional concealment of flaws);
• (b) Use our Verdicts, certificates, or reports to facilitate the sale of counterfeit, stolen, or illegal goods;
• (c) Forge, alter, tamper with, or misrepresent any digital certificate or Verdict issued by LegitApp;
• (d) Use any robot, spider, scraper, or other automated means to access the Platform or extract data, except for publicly available endpoints accessed in compliance with our robots.txt, and expressly prohibiting data extraction for the purpose of training third-party AI models;
• (e) Reverse engineer, decompile, disassemble, or attempt to extract the source code or underlying AI models of the Platform, except to the extent such restriction is prohibited by mandatory law;
• (f) Harass, abuse, threaten, or defame LegitApp employees, contractors, or authenticators;
• (g) Use the Service to bypass, evade, or violate any applicable laws, including anti-money laundering (AML), counter-terrorist financing (CTF), and sanctions regulations; or
• (h) Engage in any form of malicious testing, platform abuse, or frequent submission of known replicas to probe or reverse-engineer our authentication standards.

 

7. INTELLECTUAL PROPERTY & AI MODEL TRAINING LICENSE

• 7.1 LegitApp IP. The Platform, including its user interface, design, software, algorithms, trademarks, logos, and the proprietary methods used to analyze and authenticate items, are the sole and exclusive property of Legit App Limited and its licensors. Except for the limited license to use the Platform expressly granted in these Terms, no other rights are granted to you.
• 7.2 User Content License. You retain ownership of the photos, videos, descriptions, and other materials you upload to the Platform ("User Content"). By uploading User Content, you grant Legit App Limited a perpetual (except where revocation is required by mandatory law), irrevocable (subject to the same exception), worldwide, royalty-free, fully paid-up, sublicensable, and transferable license to host, store, copy, modify, create derivative works from, distribute, publish, display, and otherwise use such content for any purpose related to operating, providing, improving, marketing, and developing the Service.
• 7.3 Machine Learning and AI Training. You expressly agree that the license in Section 7.2 includes the right for LegitApp to use your submitted images, videos, metadata, and descriptions to train, test, fine-tune, evaluate, and operate our artificial intelligence (AI) models, machine learning algorithms, and computer vision systems. All AI models, weights, parameters, derivative works, and synthetic data produced from such training shall be the sole and exclusive property of LegitApp. To the maximum extent permitted by law, you waive any moral rights, rights of attribution, and rights of withdrawal in relation to User Content for AI training purposes. Users may request the deletion of their submitted raw media before it has been anonymized, subject to applicable law. This license shall survive termination of your account.
• 7.4 User Privacy Covenants & Compulsory Redaction. You represent, warrant, and covenant that all User Content submitted for authentication shall not contain any personally identifiable information (PII) or sensitive personal data, including but not limited to human faces, residential or shipping addresses, personal identification documents, financial information, or visible personal belongings. You are strictly required to blur, crop, or otherwise redact any such personal information prior to uploading. LegitApp reserves the right, but does not assume the obligation, to reject, blur, or delete any User Content containing visible PII.
• 7.5 Platform Anonymization Commitment. Prior to utilizing any User Content (including submitted photos, videos, and metadata) for machine learning, AI training, or database indexing, LegitApp shall apply industry-standard de-identification and anonymization techniques to ensure that such data is rendered completely anonymous and can no longer be linked, directly or indirectly, to any natural person. Once anonymized, such data shall be treated as non-personal data to the extent such data qualifies as anonymous under applicable data protection laws (including GDPR, CCPA, and PDPO).
• 7.6 Feedback. Any feedback, suggestions, or ideas you submit regarding the Service may be used by us without restriction or compensation, and you assign to us all rights in such feedback.

 

8. DATA PRIVACY & RETENTION

• 8.1 Privacy Policy. Our data practices are governed by our Privacy Policy at legitapp.com/privacy. By using the Service, you consent to our collection, processing, and transfer of data as described therein.
• 8.2 Long-Term Retention of Authentication Media. To maintain the integrity of digital certificates, prevent fraud (such as "certificate shopping"), and continue training our AI models, LegitApp retains submitted item photos, videos, and metadata for an extended period, including after account closure. Upon account deletion, we will delete or anonymize personal identity indicators (such as name, email, and billing details) in accordance with our Privacy Policy and applicable law, while submitted item media may be retained as de-identified technical data.
• 8.3 User Rights. Subject to applicable data protection laws (including the EU GDPR, UK GDPR, the California Consumer Privacy Act, and Hong Kong’s Personal Data (Privacy) Ordinance), you may have the right to access, correct, delete, port, or restrict the processing of your personal data. Requests may be submitted to privacy@legitapp.com. We will respond within statutory timeframes.
• 8.4 International Data Transfers. You acknowledge that your personal data may be transferred to and processed in jurisdictions outside your country of residence, including Hong Kong and other regions where our service providers operate. We implement appropriate safeguards (such as Standard Contractual Clauses) where required by law.

 

9. THIRD-PARTY SERVICES & APP STORE TERMS

• 9.1 Third-Party Services. The Platform may integrate with third-party services (e.g., Stripe, Wise, cloud storage, analytics). We are not responsible for third-party services and your use of them is governed by their respective terms.
• 9.2 Apple App Store. If you access the Service via an iOS application, you acknowledge that: (a) these Terms are between you and LegitApp only, not Apple Inc. ("Apple"); (b) Apple has no obligation to provide maintenance or support for the application; (c) Apple is not responsible for product warranties (express or implied) or any product claims; (d) Apple is a third-party beneficiary of these Terms with the right to enforce them against you; and (e) all financial transactions and Token purchases are completed directly through Stripe or Wise on our Platform, and Apple has no involvement, responsibility, or liability regarding payments, billing, or refunds.
• 9.3 Google Play. If you access the Service via an Android application from Google Play, you acknowledge that these Terms are between you and LegitApp only, not Google LLC ("Google"), and you must comply with the Google Play Terms of Service. Google has no involvement, responsibility, or liability regarding payments, billing, or refunds for Tokens purchased on our Platform.

 

10. DISCLAIMER OF WARRANTIES

THE SERVICE AND THE PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEGIT APP LIMITED DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT: (A) THE VERDICTS WILL BE 100% ACCURATE OR ERROR-FREE; (B) THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME; OR (C) ANY DEFECTS OR ERRORS WILL BE CORRECTED. NOTHING IN THIS SECTION EXCLUDES OR LIMITS WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER MANDATORY LAW.

Beta Features. Any features or services labeled "beta", "preview", "experimental", or similar are provided for evaluation only and "as is" without any warranties whatsoever. We may modify or discontinue beta features at any time without notice.

 

11. LIMITATION OF LIABILITY

• 11.1 No Indirect Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LEGIT APP LIMITED, ITS DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, AUTHENTICATORS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE GOODS, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
• 11.2 Aggregate Liability Cap. FOR ALL CLAIMS OUTSIDE OF THE FINANCIAL GUARANTEE PROGRAM, THE TOTAL AGGREGATE LIABILITY OF LEGIT APP LIMITED FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE—WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY, OR OTHERWISE, AND EVEN IF THE 90-DAY CLAIM LIMITATION IN SECTION 5 IS HELD TO BE UNENFORCEABLE BY A COURT OF COMPETENT JURISDICTION—SHALL BE STRICTLY LIMITED TO AND SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES ACTUALLY PAID BY YOU TO LEGIT APP LIMITED IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR (B) FIVE HUNDRED UNITED STATES DOLLARS (USD $500.00). ANY PAYMENT MADE UNDER THE FINANCIAL GUARANTEE PROGRAM SHALL BE GOVERNED EXCLUSIVELY BY SECTION 5 AND THE FINANCIAL GUARANTEE POLICY, AND SHALL NOT BE COUNTED TOWARD OR SUBJECT TO THIS GENERAL LIABILITY CAP.
• 11.3 Mandatory Law. Nothing in this Section excludes or limits any liability that cannot be excluded or limited under applicable mandatory law, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot be excluded under consumer protection statutes.
• 11.4 Essential Basis. You acknowledge that the limitations in this Section are an essential basis of the bargain between the parties and shall apply even if any limited remedy fails of its essential purpose.

 

12. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Legit App Limited, its affiliates, and their respective directors, officers, employees, authenticators, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your access to or use of the Service; (b) your User Content; (c) your breach of these Terms; (d) your violation of any third-party right, including intellectual property or privacy rights; or (e) any transaction or dispute between you and a third party involving an item authenticated by us. We will provide reasonable notice of any claim and may, at our option, assume exclusive defense and control of any matter subject to indemnification. This Section does not apply to the extent prohibited by applicable consumer law.

 

13. MANDATORY DISPUTE RESOLUTION & GOVERNING LAW

• 13.1 Governing Law. These Terms, and any dispute arising out of or relating to them, shall be governed by the laws of the Hong Kong Special Administrative Region, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
• 13.2 Informal Resolution. Before initiating formal proceedings, you agree to contact us at team@legitapp.com and attempt to resolve the matter informally for at least thirty (30) days.
• 13.3 Mandatory Arbitration. Subject to Sections 13.2, 13.5, and 13.6, any dispute, controversy, or claim arising out of or relating to these Terms, including their existence, validity, interpretation, performance, breach, or termination, shall be referred to and finally resolved by binding arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The seat of arbitration shall be Hong Kong. The tribunal shall consist of one (1) arbitrator. The language of the arbitration shall be English. For claims where the total amount sought is less than $5,000 USD, LegitApp will reimburse your filing fees unless the arbitrator determines the claims are frivolous.
• 13.4 Class Action Waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND LEGIT APP LIMITED AGREE THAT ANY DISPUTE WILL BE RESOLVED SOLELY ON AN INDIVIDUAL BASIS. NEITHER PARTY WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, OR PRIVATE ATTORNEY GENERAL ACTION. NO ARBITRATOR OR JUDGE SHALL HAVE AUTHORITY TO CONSOLIDATE CLAIMS OR PRESIDE OVER ANY REPRESENTATIVE PROCEEDING.
• 13.5 Right to Opt Out of Arbitration. You may opt out of the arbitration agreement and class action waiver in Sections 13.3 and 13.4 by sending written notice to team@legitapp.com within thirty (30) days of first accepting these Terms. Your notice must include your name, account email, and a clear statement that you wish to opt out. Opting out will not affect any other provisions of these Terms. If you opt out, any disputes shall be resolved in the competent courts of your jurisdiction of residence or Hong Kong.
• 13.6 Injunctive Relief; Small Claims. Notwithstanding Section 13.3, either party may: (a) seek interim, injunctive, or equitable relief in any court of competent jurisdiction to protect intellectual property or confidential information; and (b) bring an individual action in any small claims court of competent jurisdiction.
• 13.7 Consumer Carve-Out. If you are a consumer ordinarily resident in the European Union, the United Kingdom, or another jurisdiction whose mandatory laws grant you the right to bring proceedings in your local courts, nothing in this Section deprives you of that right.

 

14. SANCTIONS & EXPORT CONTROLS

You represent and warrant that you are not: (a) located in, or a resident of, any country or territory subject to comprehensive economic sanctions by the United Nations, the United States (OFAC), the European Union, the United Kingdom, or Hong Kong; or (b) listed on any restricted-party list maintained by such authorities. If your status changes, you must immediately cease using the Service. We reserve the right to terminate accounts in violation of this Section without liability.

 

15. DMCA COPYRIGHT POLICY (US USERS)

If you believe content on our Platform infringes your copyright, you may submit a notification under the Digital Millennium Copyright Act ("DMCA") to our Designated Copyright Agent containing the information required by 17 U.S.C. § 512(c)(3), namely:

• (a) A physical or electronic signature of a person authorized to act on behalf of the owner of the allegedly infringed exclusive right;
• (b) Identification of the copyrighted work claimed to have been infringed;
• (c) Identification of the allegedly infringing material and information sufficient to permit us to locate it;
• (d) Your contact information (address, telephone number, and email);
• (e) A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law;
• (f) A statement that the information in the notification is accurate; and
• (g) A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Send DMCA notices to team@legitapp.com with subject line "DMCA Takedown Notice". We reserve the right to terminate the accounts of repeat infringers.

 

16. MISCELLANEOUS

• 16.1 Modifications to Terms. We may modify these Terms from time to time. Material changes will be communicated through the Platform or by email at least thirty (30) days before they take effect, except for changes required by law or to address security risks, which may take effect immediately. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms. If you do not agree, you must stop using the Service.
• 16.2 Modifications to Service. We may modify, suspend, or discontinue any aspect of the Service at any time. Where reasonably practicable, we will provide notice of material changes that adversely affect paying users.
• 16.3 Force Majeure. Neither party shall be liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, internet or telecommunications failures, pandemics, or third-party service outages.
• 16.4 Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder, by operation of law or otherwise, without our prior written consent. We may assign these Terms in whole or in part to any affiliate or successor in interest. Any unauthorized assignment is void.
• 16.5 Notices. Notices to LegitApp must be sent in writing to team@legitapp.com or to our registered office. Notices to you may be delivered via email to the address on your account, in-app notification, or posting on the Platform, and shall be deemed received upon dispatch (for email) or posting (for in-app notices).
• 16.6 Survival. All provisions that by their nature should survive termination shall survive, including provisions on intellectual property, license grants, AI training, disclaimers, limitations of liability, indemnification, dispute resolution, and cookie policies.
• 16.7 Severability. If any provision is held invalid, illegal, or unenforceable, the remaining provisions shall remain in full force, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving the parties’ original intent.
• 16.8 No Waiver. No failure or delay in exercising any right shall operate as a waiver. Any waiver must be in writing and signed by the waiving party.
• 16.9 Entire Agreement. These Terms, together with our Privacy Policy, Authentication Standards, Financial Guarantee Policy, and any other legal notices published on the Platform, constitute the entire agreement between you and Legit App Limited regarding the Service, superseding all prior agreements.
• 16.10 No Third-Party Beneficiaries. Except as expressly set out in Section 9.2 (Apple), these Terms do not create any third-party beneficiary rights. The Contracts (Rights of Third Parties) Ordinance (Cap. 623) of Hong Kong is excluded.
• 16.11 Relationship of the Parties. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between the parties.
• 16.12 Electronic Communications. You consent to receive communications from us electronically, including emails, in-app messages, and push notifications. You agree that all electronic agreements, notices, and disclosures satisfy any legal requirement that such communications be in writing.
• 16.13 Language. These Terms are drafted in English. Any translation is provided for convenience only. In the event of conflict, the English version shall prevail.
• 16.14 Headings. Headings are for reference only and shall not affect the interpretation of these Terms.
• 16.15 Contact.
  Legit App Limited
  Address: 1503, 383 King’s Road, North Point, Hong Kong
  General: team@legitapp.com
  Support: support@legitapp.com
  Privacy: privacy@legitapp.com

 

17. COOKIE POLICY

• 17.1 What Are Cookies? Cookies are small text files containing a small amount of data that are placed on your device (computer, smartphone, or tablet) when you visit legitapp.com or use our Platform. They are commonly used as anonymous unique identifiers to make websites work more efficiently, improve performance, and provide analytics.
• 17.2 Why We Use Cookies. LegitApp uses cookies and similar tracking technologies (such as web beacons, pixels, and local storage) to:
  • (a) Ensure Core Functionality: Maintain secure user sessions, keep you logged into your account, and prevent fraudulent activities;
  • (b) Remember Your Preferences: Store settings such as your preferred language, region, and display choices;
  • (c) Analyze Platform Performance: Collect aggregated usage statistics (e.g., via Google Analytics) to help us understand how users interact with our Platform so we can optimize and improve our services; and
  • (d) Facilitate Transactions: Enable secure payment processing via our integrated third-party processors (e.g., Stripe, Wise).
• 17.3 Types of Cookies We Use. We categorize our cookies into the following types:
  • (a) Strictly Necessary Cookies: These cookies are essential for you to browse our website and use its features, such as accessing secure areas of the site. Without these cookies, core services (like logging in or purchasing Tokens) cannot be provided. These cannot be disabled in our systems.
  • (b) Performance & Analytics Cookies: These cookies collect information about how visitors use our website (e.g., which pages are visited most often). All information collected by these cookies is aggregated and therefore anonymous. We use this data solely to improve how our website and apps work.
  • (c) Functionality Cookies: These cookies allow our website to remember choices you make (such as your username or region) and provide enhanced, more personalized features.
  • (d) Third-Party Cookies: Some cookies on our Platform are placed by third-party service providers (such as Stripe for fraud prevention and payment processing, and Google Analytics for performance tracking). These third parties may collect anonymous unique identifiers and device data in accordance with their own privacy policies.
• 17.4 How to Manage and Control Cookies. Most web browsers are set to accept cookies by default, however, for users in the EEA and UK, non-essential cookies are disabled by default and require your explicit opt-in consent. You have the right to decide whether to accept or reject cookies:
  • (a) Browser Settings: You can modify your browser settings to decline cookies or to alert you when cookies are being sent. Please refer to your browser’s "Help" or "Settings" menu for detailed instructions.
  • (b) Cookie Consent Banner: When you first visit our website, a cookie consent banner will appear allowing you to manage your preferences and opt out of non-essential cookies.
  • (c) Impact of Disabling Cookies: Please note that if you choose to refuse, block, or delete cookies, some parts of our Platform and services may not function properly, and you may not be able to access the full range of features (such as maintaining an active login session).
• 17.5 Updates to This Cookie Policy. We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Any changes will become effective immediately upon posting the revised policy on the Platform. For material changes involving the processing of personal data, we will notify you and request your renewed consent where required by law.
• 17.6 Contact Us. If you have any questions or concerns about our use of cookies, please contact us at privacy@legitapp.com.