LEGIT APP Authentication is your trusted partner for verifying the authenticity of luxury goods. Powered by a combination of expert human analysis and advanced AI technology, we provide accurate and reliable authentication services for a wide range of items, including handbags, sneakers, watches, and more.

LEGIT APP Authentication prioritizes accuracy and security in its authentication process. Here's why you can trust us: Human Expertise: Each item is evaluated by at least two professional authenticators, ensuring expert analysis. AI Power: Our advanced AI technology complements human expertise for even more accurate results. Global Network: With authentication centers in Vancouver, Hong Kong, and Shanghai, we offer 24/7 support to users worldwide. Experienced Team: Our team consists of over 30 experienced authenticators, dedicated to providing the highest level of service.

LEGIT APP was founded by KaKit Chen, a former eBay software engineer with a passion for innovation. Inspired by his own frustrating shopping experience with counterfeit goods on eBay, KaKit envisioned a world where consumers could shop with confidence and trust in the authenticity of their purchases. This vision led him to create LEGIT APP, a platform dedicated to combating the counterfeit problem in the luxury goods industry.

LEGIT APP is proud to have a growing team of dedicated authentication experts. Our team consists of over 30 professionals who are carefully selected and trained to provide the highest level of service. This ensures that we can efficiently handle a large volume of authentication requests while maintaining exceptional accuracy.

LEGIT APP utilizes advanced artificial intelligence (AI) technology, developed in collaboration with the Hong Kong University of Science and Technology (HKUST), to enhance the accuracy and efficiency of our authentication services. Our AI models are trained on a vast dataset of authentic and counterfeit luxury goods, enabling them to identify subtle details and patterns that may indicate a replica. Here's how our AI technology works: Image Analysis: Our AI analyzes submitted photos, comparing them to our extensive database of known authentic and counterfeit items. Feature Extraction: The AI identifies key features and characteristics within the images that are indicative of authenticity or forgery. Replica Score Calculation: Based on the analysis, the AI generates a Replica Score, which indicates the likelihood of the item being counterfeit.

LEGIT APP offers a premium authentication service that goes beyond simple verification. Our expert team and advanced AI technology provide unparalleled accuracy and reliability, ensuring you're purchasing genuine luxury goods. While we understand the desire for free services, the cost of maintaining a high-quality authentication platform is significant. Our investment in expert authenticators, cutting-edge technology, and ongoing research ensures that LEGIT APP remains the industry leader in luxury good verification. By choosing LEGIT APP, you're investing in peace of mind and the assurance of owning authentic luxury items.

We partner with Stripe to accept payments through credit cards, Google Pay, and Apple Pay. Please note that we cannot process payments made with prepaid cards, debit cards, Apple Cash, or PayPal. If your card is declined, please verify the following: International Transactions: Ensure your card allows international transactions. Currency: Confirm that your card is set up for USD transactions. Payment Method: Avoid using Apple Cash; Apple Pay is the preferred method for Apple devices.

For sneaker authentication, it starts from 3 USD, and you'll need to to purchase at least 3 tokens.

For handbag authentication, it starts from 10 USD, and you'll need to to purchase at least 10 tokens.

For Hermes authentication, it starts from 30 USD, and you'll need to to purchase at least 30 tokens.

No, LEGIT Tokens are not a cryptocurrency. They are a digital currency used exclusively within the LEGIT APP platform to pay for authentication services. LEGIT Tokens are not tradable or transferable outside of the app.

Absolutely! If you have not used any tokens after your purchase, we will process a full refund to your bank account within 10 business days. Please note that your bank or card center may charge a handling fee for the refund. If you have already used some tokens, we regret to inform you that a partial refund or exchange is not possible. We appreciate your understanding. For any refund inquiries, please contact our customer support team at support@legitapp.com.

Hermes items often require a more in-depth and time-consuming authentication process due to their intricate craftsmanship and the prevalence of high-quality counterfeits. To ensure the highest level of accuracy, we dedicate additional resources to Hermes authentications, including the involvement of at least three specialized authenticators including our Chief Authenticator. As a result of this increased effort and expertise, authentication tokens for Hermes items are priced accordingly. However, we believe that the added assurance and precision provided by our Hermes authentication service are well worth the investment.

If the authentication process takes longer than the turnaround time, our system will automatically refund the tokens to your wallet once we complete the authentication. However, if authenticators have requested additional photos during the process, the turnaround time commences when we receive the last additional photo but not when you create the case submission.

LEGIT APP employs a rigorous authentication process to ensure the accuracy of our results. An "AUTHENTIC" result is issued only when our expert authenticators carefully examine all provided photos and find no evidence of replica features. We understand that certain items may undergo maintenance or repairs, resulting in the replacement of components. In such cases, we will inform the customer via email and provide a detailed explanation of the modifications.

LEGIT APP employs a rigorous authentication process to ensure the accuracy of our results. If our expert authenticators identify any replica elements in the provided photos, even if they are accessories, the overall item will be classified as "REPLICA." This strict approach protects our customers by preventing the purchase of counterfeit goods, regardless of the specific component that exhibits replica characteristics.

An inconclusive result indicates that there were insufficient or unclear images to make a definitive determination. This could be due to missing photos of key areas or discrepancies between the assessments of our expert authenticators. If your result was inconclusive, the system will automatically refund the tokens used for the authentication to your wallet.

As an independent third-party authentication service, LEGIT APP provides objective opinions based solely on the provided photos and our expert analysis. While other platforms or in-store authentications may have different standards or methodologies, LEGIT APP's rigorous process ensures accurate and reliable results.

If your sneakers are classified as "original but have replica components," it indicates that while the overall production process, features, and trims are genuine, there are one or two specific parts that are counterfeit. For example, the sneaker or the handbag main body itself may be authentic, but the tongue label or dustbag could be a replica. In such cases, the overall item is considered a replica due to the presence of the counterfeit component. Please note that even a single counterfeit component can compromise the overall authenticity of a luxury item. If you have any further questions about the specific replica components identified in your authentication, please don't hesitate to contact our support team at support@legitapp.com.

If your item is flagged as "high-risk," it indicates that our authentication experts have identified potential concerns about its authenticity. To provide a more accurate assessment, we may require additional photos or information.

The black light test is not a reliable method for determining the authenticity of sneakers. Our expert authenticators do not consider this test as part of our authentication process. LEGIT APP's authentication is based on a thorough examination of various factors, including materials, craftsmanship, and specific brand details. If your sneakers passed our authentication process, it means that our experts have verified their authenticity using our rigorous standards.

The insole face and back, and interior sewing photos are crucial for our legit check and authenticators may not be able to give you a conclusive result if missing these photos. You can use the hair dryer to melt the insole glue, then you will take the insoles out easily.

LEGIT APP is a third-party authentication institution and we provide the result based on submitted photos only. We give REPLICA result because authenticators spot the replica features on the photos of the item provided. Normally, the buyers are cheated by the resellers to claim the item is from official website.

Yes, LEGIT APP specializes in authenticating both new and used luxury goods.

Yes, in most cases, our authentication experts can accurately assess the authenticity of your sneakers even without the box. When creating your authentication request, please select "No Box". However, please note that the box can sometimes provide valuable clues about authenticity, such as specific branding or packaging details. If you can provide a photo of the box, it can help our experts in their assessment.

Yes, you can still submit your sneakers for authentication even if you've replaced the insoles. You can provide clear photos of the interior of the shoe, including the insole bed and any visible stitching to replace the insole photo. When submitting your authentication request, please include a note telling our authenticators the situtation. Our expert authenticators will carefully examine the item and provide an accurate assessment based on the available information.

Our team of experts may request additional images to ensure a comprehensive and accurate assessment of your item. Even if you've already provided images, they may not be clear enough (e.g., too dark, out of focus) for a definitive determination. We appreciate your cooperation in providing the requested images so we can deliver the most reliable authentication result.

If you're unable to provide the requested additional photos, please click the "Cancel" button within the LEGIT APP platform. We will automatically refund the tokens used for the authentication request to your wallet. Please note that once you cancel, we may not be able to resume the authentication process. If you can provide the missing photos at a later time, feel free to submit a new authentication request.

There is no strict time limit for submitting additional photos. You can upload them whenever they become available. However, please note that providing the requested photos as soon as possible will help expedite the authentication process. If you encounter any difficulties in obtaining the additional photos, please don't hesitate to contact our support team for assistance at support@legitapp.com.

The turnaround time starts when we receive the last required photo, not when you initially submit the authentication request. If you've uploaded additional photos after the initial submission, the turnaround time may be extended based on the authentication team's working shift. We apologize for any inconvenience this may cause. We're working diligently to process your request as quickly as possible.